O2O

The client relationship starts long before a purchase is ever made and continues even after the product or service is delivered. Keeping this in mind, it is important for companies to review their business processes and ensure that, whatever they are doing, client satisfaction is always top of mind. One of the things that many companies struggle with when it comes to maintaining customer satisfaction is the purchasing and order fulfillment process. As a distributor, it’s important to have the tools and processes in place to make it easy to [...]

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Up-to-date Inventory Information If you get a sudden visit by an accountant that wants to reconcile your inventory, with Mobile WMS you can easily track the inventory that he wants to be counted, and hereafter it can be easily done via the mobile hand scanner. In addition, you’ll get the option to customize this solution, so that only employees have the right to do a count or adjust the quantity with Mobile WMS. Precise Counts and saves time Another benefit of Mobile WMS is that your count gets considerably more [...]

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Discounts supported by the continued volume of purchases also referred to as rebates, are often seen by companies as a further source of profit. However, businesses that want to successfully maximize their rebates need a reliable management strategy to make sure success. There’s little question about the very fact that a strong rebate program offers great incentives to suppliers, ultimately helping build up your customer base. Unfortunately, the most downside of this approach is that the intensive manual labour involved in tracking your rebates. Here are some best practice tips [...]

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Even before trying to find a good eCommerce solution provider, selecting the proper eCommerce platform for your store should be the first step. Imagine the loss of your time, if you start finding the solution provider, spend time and energy, and later realize that the vendor does not offer the right solution match you require for your business.  At the same time, there are occasions where merchants are confused and don’t have clear visibility as to which solution is the right one to choose. In cases, consulting a reputed eCommerce [...]

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1.Not industry-specific. QuickBooks was long considered a great tool for double-entry accounting, but it’s grown little beyond that. Further to that point, it has no industry-specific versions that might answer the requirements of a specific niche or space. At the same time, ERP solutions offer bespoke systems that answer directly to the needs of specific industries, like factories, fashion, or retail, with industry-specific feature sets. 2. Doesn’t scale well. QuickBooks isn’t a good solution for businesses looking to scale up. It limits users and transactions, for one. It can’t handle [...]

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Seamless Material and Inventory Management The material wastage at various levels of inventory negatively impacts business profitability. The pharma manufacturers getting to reduce the value required. Pharma ERP solution helps in controlling material wastage and monitoring inventory levels. It helps to understand the fabric required for the assembly, sets goals, makes targets for procurement and replenishment, and displays material management which helps in inventory level optimization that ultimately reduces the wastage to an extent. Document Management In the highly regulated industry, it’s vital to take care of a record of all the info and [...]

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E-commerce for construction may not affect the immediate survival of your company, but going forward, it will be an important part of your strategy. Traditional business methods may be effective, but they will allow you to remain relevant only if other construction companies continue to use them too. Digitization is becoming more mainstream even in traditional industries, and customers realize that they have power and choices. They want fast and efficient service with transparency. You have to keep your customers if you are going to keep your business. Also, a [...]

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Online Grocery Shopping will Grow Still on the fence about selling online? Let you leave your doubts behind now. Online grocery sales in the U.S. are projected to grow to $29.7 billion by 2021. Buying food and beverage products online is fast becoming the norm, and you don’t want to be one of the last few to embrace the new digital reality. And this isn’t a passing fad. research by FMI and Nielsen reveals that a huge 80% of respondents who have purchased groceries online plans to do so again, [...]

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Simply using your ERP system as the source of product and inventory data across all your channels isn’t enough. If there is too much of a delay in the refreshing of data, you could still be sharing incorrect information with your clients. Price differences could be discussed and adjusted, but inventory inconsistencies can lead to problems that are more difficult to fix. Imagine: your client needs one of your products with some urgency. So much urgency, that they can’t afford to wait for a delivery from your web store. Instead, [...]

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Online-to-offline commerce is a business strategy that is a customer journey that has both online and offline phases. Online-to-offline commerce (O2O), identifies customers in the online space, such as through emails and internet advertising, and then uses a variety of tools and approaches to entice the customers to leave the online space. An example of such a journey would be a buyer searching for a product online, visiting a warehouse or showroom to view the product and then buying it on location or ordering the product online. Chances are you [...]

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Everyone knows why web stores love mobile: phone and tablet-toting customers can swipe, browse, buy, and bookmark more for later, all while standing in line for the bus. Here are three urgent reasons your B2B web store needs to go mobile… now. Orders Aren’t Everything Let’s start with the myth that mobile’s main strength is the B2C impulse buy. Even if your B2B clients aren’t placing orders from their phones, they still use mobile in their personal lives just like everyone else. They open and answer emails, browse ads, and [...]

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Given recent, widely published application and data breaches at well-known companies, worries about cloud and general IT security are not likely to diminish anytime soon. As is the case in other areas, cloud security, too, is subject to misconceptions.    As a special, prominent use case for the cloud, the internet of things (IoT) is often seen as high-risk, because unauthorized access and malevolent intent could damage data and communications as well as connected sensors and items. While some dramatic scenarios of hacking in the IoT have not materialized, they [...]

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