In the competitive world of real estate, allocating prospects effectively is critical to success. Business owners often invest substantial marketing budgets into brand building and prospecting, only to face setbacks due to underperforming sales staff. Enter LAIDFU, a user-configurable AI Assistant that acts as a Copilot in your sales journey. Designed to be easily implemented, LAIDFU allows management to pinpoint weak links within their teams without requiring AI or IT expertise. This strategic analysis minimizes the losses resulting from controllable human factors, ensuring that every lead is nurtured effectively.

Customer service excellence is paramount in the real estate and property management sector. LAIDFU monitors customer service interactions effortlessly, ensuring compliance and responsiveness. This innovative Copilot reduces data input labor costs, which are often associated with traditional CRM systems, enabling your team to focus on what truly matters—delivering exceptional service. For example, property management companies can improve tenant communication and address inquiries promptly, fostering tenant satisfaction and retention.

Managing after-sales services in real estate can be challenging, especially when staff overlook upsell opportunities. LAIDFU steps in to address this common issue. Powered by AI, this user-configurable Copilot proactively identifies potential upsell opportunities, such as lease renewals, property upgrades, or additional services. It intelligently assigns capable staff to follow-up while allowing management to maintain oversight. Imagine a real estate agency using LAIDFU to spot opportunities for property management packages for landlords, driving recurring income effortlessly.

In property management, preempting crises can save time, money, and reputation. LAIDFU continuously monitors customer interactions, alerting management to potential crisis scenarios before they escalate. By implementing this advanced AI Copilot, management can take proactive measures to resolve issues—be it tenant dissatisfaction or maintenance requests—ensuring smoother operations. For instance, if a tenant frequently reports issues, LAIDFU can flag this behavior for management attention, allowing for timely intervention.

LAIDFU stands out as an innovative AI solution for real estate professionals, enabling businesses to leverage cutting-edge technology without the burden of high implementation costs or the need for extensive technical knowledge. With LAIDFU as your user-configurable Copilot, your real estate or property management business can navigate challenges more effectively and seize opportunities with confidence.

Efficient process management enhances office automation to improve working efficiency and encourage paperless workplace. Robust M18 HCM works with M18 BPM to empower enterprise to user-defined different templates for the orders or forms based on own requirement, for example:

• Expense Reimbursement Form,
• Bidding Application Form,
• Subcontract Application Form,
• Contract Approval Form,
• Contract Settlement Application Form,
• Budget Application Form, etc.

Besides user-defined form templates, enterprise can user-defined workflow and approval rules with minimum or no customisation. Collaborated with open web service API which supports well integration with 3rd party to transfer data, enterprise optimises operation process easily with M18 HCM.

Feature-rich M18 EBI works with open web service API which allows well integration with 3rd party to conduct visual and graphical EBI real-time analysis. By combining all information from different system, for example:

• Finance System,
• OA System,
• HR System,
• Contract Management System,
• ERP system, etc. ,

comprehensive information will be gathered and analysed. The visionary and result-oriented decision and strategy made from management will be clear and concrete by the support of solid data.

Robust M18 HCM improves the operations in handling full time and part time employee’s life-cycle management (starting from the hiring of an employee, probation period, regularisation, personnel transfer, and even to resignation and reinstatement) by effective reporting tools for enterprise to analysis the real time data, such as:

• the effectiveness of different recruitment channels,
• the reason of resignation,
• the structure of employee educational level,
• the pattern of employee’s profession, etc.

Collaborate with a bunch of powerful and comprehensive features, for example black-list monitoring, career training, etc., talent acquisition, workforce management and rewards are streamlined and optimised. With M18 HCM solution, enterprise establishes an efficient organisational structure and enhances the structure of human resources.

Feature-rich M18 HCM reduces duplication work and improves HR efficiency by user-defined automatic reminder which can be set based by enterprise’s own logic. This robust automatic reminder empowers enterprise to set the alert for specific issues and send the reminder automatically at the pre-scheduled time, which can be applied in any kinds of reminder, such as:

• the expiration of employee contract/ agreement,
• the expiration of probation period,
• the birthday of different employee,
• the expiration of particular certificate/ qualification,
• the abnormal attendance (late, leave early, absenteeism, etc.),
• the annual leave status of the employee,
• the salary budgeting of the enterprise,
• the manpower planning of the enterprise, etc.

The high flexibility of M18 HCM empowers enterprise to set up user-defined week/ month/ season/ year HR budgeting plans which ensures the appropriate manpower is assigned to accomplish the particular enterprise goals. The agility set up will act in concert with the budgeting goal of the enterprise to perform integrated HR budget indicators which reflects the real-time implementation of different departments, positions, and budget targets and provides deep insight for the operational improvement. It reduces the reaction time for enterprise to acknowledge the practical status of the employees, such as overstaff and vacancy, by automatically sending warning reminder. In order to set the seal on the sustainable development and appropriate labour cost spend of the enterprise, M18 HCM definitely plays an important role to balance the cost and human resources and provides enterprise the solid data for them to make smart and confident decisions.

The powerful M18 APX-appraisal platform form the core of the smart appraisal management which utilises advanced performance management concept to assist enterprise to manage appraisal process by highly configurable user-defined KPI index, capacity index, query set, query combined set, etc. Using such smart appraisal management platform, automatically calculate appraisal result to minimise HR workload, streamline HR related operational process as well as improve the analysis power of management. It is definitely an impressive way to retain talent and increase the coherence between enterprise and employee.