Competition is everywhere. Recently, there have been many sports games such as Girona vs Real Madrid, Aston Villa vs Fulham, Leeds United vs Leicester City. The teams compete with each other to win the game. An athlete plays a sport because they want to be the best at what they do. They want to be remembered as one of the greatest athletes in their respective sports.

The business world is also full of competition. Every business is in competition for the same thing—the customers’ money, time, and attention. If you want to grow your business, it is important that you find ways to attract more customers. To do so, you need to understand your customers’ needs and wants. What are they looking for in a business? How can you provide it to them? Find ways to connect with them on an emotional level and build relationships that last.

CRM (Customer Relationship Management) systems are a great way to keep track of your customer’s needs and wants. They allow you to capture information about your customers, such as their contact information, preferences and interests. You can then use this data to provide them with relevant offers or services that they are likely to respond favorably toward.

A CRM system is made up of all customer data, including contact information and purchase history. This enables a company to track interactions, service requests and assets—and make qualified sales pitches based on the full picture it has collected about each individual customer’s needs. A well-constructed customer profile is the key to successful marketing. The system then lets users access that data, understand what happened at each touch point—and through this understanding form a complete customer profile.

Multiable CRM system is a tool that collects and analyzes information about your company’s interactions with customers—what products they buy, how often they buy them, etc. In addition, it can be used as a central database for salespeople. This means you can access the information from anywhere and see real-time updates from various teams—an important advantage when trying to make quick decisions about leads. The system also helps you identify trends. This can be useful when trying to understand the needs and wants of your customers. It’s a great way to get a better understanding of what drives their purchasing decisions, which is the key for future marketing efforts.

About Multiable:

Multiable CRM system is designed to help businesses operate at peak efficiency. For more than 30 years, Multiable has been dedicated to providing innovative solutions that address our clients’ business concerns. Multiable CRM system has been used by over 6,000 enterprises throughout Asia.

About EDG Grant:

The Enterprise Development Grant (EDG) was launched in 2018. EDG is a single grant that supports companies in the upgrading of business capabilities, innovation and internationalization. EDG replaces the Capability Development Grant (CDG) and the Global Company Partnership (GCP) in the same year.

M18 ERP and M18 HCM is under the scopes of EDG grant.

Our consultants have rich experience in helping customers to get EDG application awarded to deploy our renowned M18 ERP in Singapore. Multiable will provide relevant technical / system related documentations and guide you throughout the application process