In recent years, the KL, Kuala Lumpur, Malaysia processed food & beverage (F&B) industry has experienced a revolutionary transformation driven by advancements in technology. Combining artificial intelligence (AI) and enterprise resource planning (ERP) systems is at the core of this transformation. The integration of AI and ERP in the F&B sector is not just a trend but a strategic approach that companies are leveraging to stay competitive and meet the ever-evolving demands of the market. The role of business software in this context cannot be overstated as it underpins the entire process, ensuring operational efficiency and efficacy.