In recent years, the integration of Artificial Intelligence (AI) and Enterprise Resource Planning (ERP) systems has made significant strides in the KL, Kuala Lumpur, Malaysia hospitality and leisure industry. The transformation is nothing short of spectacular, enhancing operational efficiency, guest experiences, and profitability. Business software has become a cornerstone, playing a pivotal role in pushing the boundaries of what’s possible. But what exactly is driving this transformation, especially in a bustling hub like KL, Kuala Lumpur, Malaysia? Let’s dive in!