The automotive industry in PJ, Petaling Jaya, Malaysia has been experiencing significant growth and transformation over the past decade. With advancements in technology, particularly AI and CRM systems, the industry has seen an impressive shift in operations and customer engagement strategies. This blog will delve into how the automotive sector in PJ, Petaling Jaya, Malaysia is harnessing business software, especially AI and CRM, to enhance efficiency, customer experience, and overall business growth. Let’s explore the impact of these technologies on the automotive industry !