During her acceptance speech for the Leading Actress Oscar at age 60, Michelle Yeoh said “Don’t let anybody tell you that you’re ever past your prime.” Businesses, like people, are inspired to do their best work by maintaining their status as market leaders. An enterprise must keep its prime and maintain its position as market leader. This approach helps them keep their current customers while also attracting new ones. It ensures that the company continues to have customers, which is necessary for its survival.

Use technology to make your business more efficient and productive. It can be used to help your business grow. To start, you can implement a CRM system in your business. This will help you better manage your company’s operations.

CRM is a way to organize and analyze information about your company’s interactions with customers. It can be used by people in many different departments of an organization — including customer service, marketing, and sales — to learn more about their customers’ experience with the company as a whole. It enables you to improve your company’s customer service by collecting customer feedback, resolving issues quickly, and increasing brand loyalty — all without disrupting other project management or business management efforts.

Multiable CRM system is useful in any type of organisation, from local businesses to international franchises. Multiable CRM system is a tool for improving the customer experience. It helps you collect and analyze information about your company’s interactions with customers, including what products they buy, how often they buy them, and whether their experience with your company is positive or negative.

Businesses of all kinds can use Multiable CRM system to reap many benefits, including:

• Easy access to customer information, including past purchases and interaction history can help customer support representatives provide better and faster service.
• Businesses can use their customer data collection efforts to identify trends and insights about consumers through reporting and visualization features.
• Automation can be used to complete tedious but essential sales funnel tasks and customer support work.

About Multiable:

Multiable provides leading-edge CRM solutions, developing the systems that keep business running smoothly. Multiable CRM system is used by more than 6,000 companies in Asia, with 30 years of experience under its belt. We strive to offer the highest-quality products and services. Multiable aims to find innovative and effective solutions that precisely address your business concerns.

About EDG Grant:

The Enterprise Development Grant (EDG) was launched in 2018. EDG is a single grant that supports companies in the upgrading of business capabilities, innovation and internationalization. EDG replaces the Capability Development Grant (CDG) and the Global Company Partnership (GCP) in the same year.

M18 ERP and M18 HCM is under the scopes of EDG grant.

Our consultants have rich experience in helping customers to get EDG application awarded to deploy our renowned M18 ERP in Singapore. Multiable will provide relevant technical / system related documentations and guide you throughout the application process.