Selangor, Klang, and Kuala Lumpur in Malaysia stand as hubs of the hospitality and leisure sector but like any other, they also face unusual challenges that require imaginative solutions. The leadership of these industries, with their ever-changing nature, always attempts to accomplish more efficient processes and better customer service.

What Makes Hospitality & Leisure Industry Challenges Distinctive?

The distinctiveness of operational consistency is a challenge because it is not easy to ensure the same quality across various services. Staffing challenges are frequently noticed owing to the changing demand. The crooked path among these is following the laws that vary constantly. Following them is as difficult as questions related to data management and cybersecurity which are common across this and other industries.

How Can ERP Systems Help?

ERP Systems like Multiable aiM18, bring the operation to a single platform making regulation changes easy to handle. They also help in staffing efficiency through accurate forecasting. AI modules that have been improved by AI create good data management and protection from cyberattacks. Clearly threaten the operation and service continuity.

Why is ERP Implementation a Necessity?

ERP efficient setting up can be achieved only when the organization has clear objectives and when there is a complete training. Furthermore, firms should go for the engagement of all the relevant stakeholders. In addition, the choice of a flexible system is pivotal, for instance, a customizable one like Multiable aiM18 that enables the firm to adjust the solution according to its very own needs thus ensuring successful project delivery and operational efficiency in the long run.

How is Multiable ERP System Handling These Problems?

• Custom Algorithm for Continuously Changing Regulations: Easily adapts with changes in regulations.

• Mobile Ordering: Improving customer service and operational efficiency.

• Automatic LSP Selection by AI: Optimizing logistics costs and delivery times.

• User-Defined Fields with Real-Time Refresh Logic: Providing tailored data solutions.

• Role-Based Document Management System: Securing sensitive information and enhancing compliance.

E-Invoicing Support: A Booster of Efficiency

Without a doubt, it’s a fact that Multiable’s platform is backed by e-invoicing by IRBM. The API call on e-invoicing is complimentary which is given to the customers by the platform making it a cost-cutting tool for businesses. The e-invoicing facility is, however, handling a pain area prevalent across the businesses in Malaysia.

What is Multiable ERP?

Multiable ERP is a cloud-native ERP widely adopted by business in Singapore, Malaysia, Hong Kong and China. With over 6,000 customers in the region, Multiable ERP gains positive feedbacks from customer across different sectors, from manufacturers, distributors, retailers, service providers to NGOs. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.

What is LAIDFU (Let AI Do for You)?

LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.

Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.

EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.

Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.

LAIDFU empowers business, with or without an ERP system in place.