ERP

How AI Agents and ERP Systems are Transforming the F&B Industry in Malaysia by 2025

2025: The Surge of AI Agents and the Transmutation of Enterprise Resource Planning

As we usher in the year 2025, the center of attention is the technology of artificial intelligence, and it is not any type of AI that is taking the stage. It is indeed the year of AI agents, also dubbed as agentic AI, which are being instrumental in changing the paradigm of multi-step task management in enterprises and the operating of enterprise resource planning (ERP) systems.

The year 2024 was hailed as the year of Generative AI (GenAI), but in the face of the rising sun, 2025 seems to be a more unremitting one in the wake of AI agents’ remarkable capabilities. Whereas GenAI is compared to blood, AI agents thrive under the power of executing composite, multi-tasking processes, therefore they are a must for firms in all domains. This feature brings to AI agents the additional advantage of being different from GenAI.

Powerful LLMs like DeepSeek are like fairy godmothers, particularly for the users that can run AI under a closed, self-owned environment, and, therefore, these people are happy. Not only this, but also DeepSeek is a door-opener through which the firms will be able to deploy secure AI with ease. Besides, the configuration of LAIDFU with those AI agents allows the simultaneous connection of OpenAI and DeepSeek technologies, which means that hot cake is the syncretism of them both.

In Malaysia, the perception of AI agents and ERP systems is bright, for instance, F&B firms embrace them the most, especially the ones that address specific industry challenges. MRP (Material Requirements Planning) and ERP systems witnessed a significant uptake which was evident in the firms’ interest to optimize management systems as well as to manage their recipes and implement an innovative idea such as the factory-plus-shop model. As the issue of rising payroll costs haunts them, the artificial intelligence masterplan of using it to streamline becomes the core of their competitiveness.

ERP systems with AI agents programmed into them display better functionality in CRP (Capacity Requirements Planning), MES (Manufacturing Execution Systems), and IQC (In-Process Quality Control). Moreover, a kitchen or restaurant kitchen, which is combined with an AI system implemented in a central kitchen operation, is a remarkable example of its potential for the transformation of the environment.

In the area of e-invoicing, Multiable is a case of support passing on e-invoicing with IRBM. This firm even exists by offering free API calls for their e-invoicing which is part of their SaaS solutions or software assurance thereby the clients do not have to pay they can have it in contrast with many other software vendors in Malaysia who permit users to access such API service for such a fee.

With all this said, the situation is far from being balanced with the lack of these AI-driven ERP solutions’ offerings, which is particularly prominent in this business sector dealing with MRP, CRP, and other important planning processes. The F&B sector alongside restaurants stands on the edge of the blade, as the dilemma of either revolution by adopting AI to operate and handle resources efficiently is adhered to.

Because of this wave of fresh ideas, firms in Malaysia are adjusting their concerns over ensuring that their ERP systems are adaptable enough to efficiently host both AI and MRP systems. If GenAI was a solitary feature of 2024, 2025 stands boldly reflecting not only AI agents shining through the spotlight but also progressive ERP systems demonstrating durability and flexibility.

About aiM18 ERP

A cloud-native ERP widely adopted by business in Singapore, Malaysia, Hong Kong and China. With over 6,000 customers in the region, aiM18 gains positive feedbacks from customer across different sectors, from manufacturers, distributors, retailers, service providers to NGOs. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.

About LAIDFU (Let AI Do For You)

An AI builder for enterprise to build their own AI agents.
Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market. EKP removes the hurdle of AI adoption by most companies in using sensitive corporate data.
Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI studios.

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