Facing the Obstacles in the FMCG Industry of Penang, Malaysia

FMCG industry in Penang, Malaysia is a flourishing sector that provides these goods to a considerable section of the population in the country. But it is not free of obstacles owing to diverse market behaviors. Blending the two sides of the equation: modernity with tradition, is what the sector needs to do to ensure the delivery of goods and the satisfaction of the customer. This article covers issues hindering the progress of the FMCG sector in the present day and the ways to resolve them through retailing players utilizing innovative point-of-sales (POS) methods.

Unique and Common FMCG Challenges in Penang, Malaysia

The FMCG sector in Penang, Malaysia is been troubled with various challenges that are not common in other businesses. Firstly, the dependency on the accurate schedule of food and perishable goods transports makes the interruptions of the supply chain especially serious. Moreover, customer loyalty is very volatile because many local talents are competing to win the market. Customers of Penang also struggle with the price issue, which leads brands to find cost-effective ways of production and building good quality products. Contrastingly, digital transformation challenges and data security drawbacks are traditional to numerous sectors, including FMCG, which further indicates the necessity for the highest quality of solutions.

Preparedness for these difficulties involves a technological solution that both meets current infrastructure needs and is adaptable for future demand. Indeed, the necessity to be environmentally friendly and cutting-edge is behind the investment in technology by firms. No longer is the emphasis on just existing, but also on flourishing through harsh conditions.

POS System as a Game-Changer for Today’s Retail Challenges

Fixing these problems would call for the introduction of a solid point-of-sale system which is a must for the entire game. In real time, a POS system provides sales data which, when used with the supply chain analysis, leads to improving the supply chain available and limits the stock outage risk. Uniquely, the outstand POS added the brand loyalty with its aid to the customers in finding personal promotions and membership management. Also, the utilization of data in analytics enables retailers in the city to navigate customer.

price sensitivity through dynamic pricing which is in line with market conditions. Additionally, the strong POS system minimizes the challenges of digital transformation that are common across many industries. The automation of several retail tasks decreases human error, and consequently, it grants workers more time to do other strategic things. In addition, enhanced protection measures help the retailers in handling customers’ private data and this takes care of one of the usual worries of industries across the globe.

Guidelines for Successful POS Implementation

Implementing a point of sale solution is not a matter of getting a new software alone rather it calls for adequate/appropriate planning and execution to guarantee it will be effective. Retailers have to take into consideration their business requirements and seek a POS system which is in line with the goals that they will be pr

How Multiable’s aiM18 POS System Addresses FMCG Challenges

Multiable’s aiM18 POS system offers unique functionalities that address specific challenges faced by FMCG retailers in Penang, Malaysia. Here are five distinctive features:

1. Chain Store Management: Ensures seamless operation across multiple outlets, vital for consistent service delivery.
2. Real-time Product Database Integration: Enhances accuracy and availability of product information, crucial for inventory optimization.
3. Automated Logistics Service Provider Selection: Simplifies distribution channels and mitigates disruptions in product delivery.
4. Price Robot: Facilitate dynamic pricing strategies to cater to Penang’s price-sensitive market
5. Membership Management: Boost brand loyalty by offering personalized promotions and services.

Multiable ERP: Bridging Global E-Commerce Platforms

The integration capabilities of Multiable ERP extend to popular platforms like Shopify, Amazon, eBay, and Lazada, bridging gaps between local FMCG retailers and global e-commerce audiences. As it is approved by IRAS as an ASR+ software vendor, Multiable ERP ensures compliance and reliability, further solidifying its standing as a valuable tool for retail businesses. It allows firms in Penang, Malaysia to leverage diverse marketplaces, initiating growth beyond physical store fronts.

What is Multiable POS ?

Multiable POS is a cloud-native POS targeting retail groups with sizable chain stores in Singapore, Malaysia, Hong Kong and China. With over 6,000 customers in the region, Multiable POS gains positive feedbacks from public companies and multinationals across different sectiros, from cosmetics, furniture, fashion, healthcare, pharmaceutics, sportswear and toys etc. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.

What is LAIDFU (Let AI Do for You)?

LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.

Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.

EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.

Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.

LAIDFU empowers business, with or without an ERP system in place.