The toy industry in Johor Bahru, Malaysia, is constantly working hard to meet the eager demand from consumers while tackling challenges tough that other sectors rarely face. As the sector is in boom, the retailers and firms in the toy industry are seeking the efficient solutions to gain competitive edge. POS and point-of-sales systems have been identified as the most important means to overcome these issues, making both the operations and customer experience efficient and better.

Specific Problems of the Toy Industry

Even though the toy industry in Johor Bahru, Malaysia, might come across some problems with some other sectors, it also deals with lots of specific challenges. Plastic toys consume a great deal of child’s attention by rapidly changing children’s preferences. To be in the market, sellers have to bring in new toys regularly for the season. This trend in economics means that toy sellers need to be able to read the market and renew their stock accordingly. Furthermore, the fact that the toy industry is seasonal with the highest sales around the festive periods shows that there is a great need for effective inventory management to avoid stockouts and overstocking.

Moreover, toy manufacturers should follow strict safety regulations and compliance standards, which leads to the rigorous quality checks for products being the most effective tool. Furthermore, retailers have to manage high customer expectations regarding product safety and quality effectively, which in turn complicates their business.

POS Systems in Toys Industry Management

In fact, the main POS system has been found to be effective in reducing these industry-specific problems considerably. The contemporary POS systems help in managing operations, inventory and moreover it enhances the customer experience as well.

To start with, POS systems are firstly, the technology of choice for inventory management by providing real-time data and analytics that enable retailers to manage stocks better and feel the pulse of their customers. , this functionality is very needed in the toy market as trends tend to shift rapidly.

Subsequently, these systems enable retailers to run the promotions together in a time-saving manner. Merchants can schedule and apply promotions every time easily, using the pre-installed tools of the POS system for managing seasonal promotions and costumers reward programs. This will enable merchants to keep their customers engaged all the times with no added complexities.

Unquestionably, POS systems play an important role in upholding compliance and safety standards by the means of the integration of the tracking features. The retailers are the ones who can record the original source of the products and the quality, thus the both, the retailers and the consumers are trusted.

  POS Implementation do’s

Retailers in Johor Bahru, Malaysia, intending to implement a successful POS system ought to remember a few crucial guidelines. It is very important to choose the system that will integrate with the existing retail management and e-commerce platforms the most easily. This will ensure a smooth data transfer and will be secure.

Additionally, staff training has to be given top priority in order that the benefits of the POS system can be fully maximized. Staff needs to be able to operate the system well in order to handle the transactions effectively and provide the best customer experience that is desired. Also, the maintenance and technology updates should be regular and all included to avoid any service disruptions.

Introducing Multiable’s aiM18 POS System

The Multiable aiM18 POS system introduces multiple features for addressing the unique challenges of the toy industry in Johor Bahru, Malaysia:

1. Chain Store Management: Unites multiple location and creates centralized management
2. Promotion Management: Makes scheduling and managing of seasonal promotions a breeze.
3. Membership Management: Strengthens customer loyalty through personalized offers and promos.
4. Real-time Integration: Provides the latest data synchronization between retail, e-commerce, and finance systems.
5. Automatic Logistics: Picks logistics service providers automatically, therby streamlining the supply chain.

ERP Connect with E-commerce Giants

Through Multiable ERP’s ability to integrate with Shopify, Amazon, and Shopee, toy retailers in Johor Bahru, Malaysia, can now expand their reach. The system linking local operations with overseas markets has resulted in an enhancement of operational agility.

What is Multiable POS ?

Multiable POS is a cloud-native POS targeting retail groups with sizable chain stores in Singapore, Malaysia, Hong Kong and China. With over 6,000 customers in the region, Multiable POS gains positive feedbacks from public companies and multinationals across different sectiros, from cosmetics, furniture, fashion, healthcare, pharmaceutics, sportswear and toys etc. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.

What is LAIDFU (Let AI Do for You)?

LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.

Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.

EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.

Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.

LAIDFU empowers business, with or without an ERP system in place.