Despite being the fastest growing retail center today, Johor Bahru in Malaysia is also the main base for fast-moving consumer goods (FMCG) firms that are facing unique problems. This industry is not only managing various networks of logistics but also is under pressure to fulfill the creative needs from their customers, which, in turn, results in the requirement of innovations.

What Are the Unique and Shared Challenges Facing FMCG in Johor Bahru Malaysia?

FMCG retailers in Johor Bahru Malaysia encounter some special difficulties which are as follows: quick shifts in consumer preferences, the management of perishable items, and the supply chain intricacies they have to cope with. They also deal with similar issues such as slow technology adoption, and regulatory compliance that are hurting various-operated businesses regardless. For example, businesses must coordinate the completion of their tasks and utilize the equipment to the maximum.

Indeed, this industry ponders not only the risks related to inventory management but also the full-scale of cutthroat competition. The most unfortunate thing is that operational inefficiency, which in turn adds to more issues, is a part of that. Additionally, the profound coordination required in a complicated market leads to both technical and strategic challenges. Gaining the goal of business in a highly variable competitive economy is a hard task for retailers that rely on a high-technology point-of-sales (POS) solution.

How Can a POS System Alleviate These Challenges?

In the jungle of various software, POS is what you will spot readily above all others due to its capability to streamline workflow. This will also be the commando team that acts according to set missions in collaboration across all sectors. The retailers are then able to look for quick solutions to problems by utilizing this real-time integration. Also, a POS system is beneficial in the aspect of rightness and errors in stock management which are vivid and vital for perishables.

POSs also assist in the customer relationship management by providing the management of memberships along with the promotions which eases the paperwork. This way, retailers will be able to determine the most effective methods of keeping their suppliers loyal permanently. On the other side, with the automation, ineffective supply chains are avoided which not only support the traditional retail channel but also the e-commerce one.

What Are the Guidelines for Successful POS Implementation?

POS systems bring the best results, and to do that, the organized implementation plan is a must. Retailers need to focus on a clear communication flow and the training for the staff, hence, promote the acceptance and cut down the resistance. It is equally crucial to choosing a solution that is relevant to the business’s specific needs, for this will allow for a seamless integration.

Why Choose Multiable aiM18 POS System?

• Chain Store Management: Manage retail operations at all locations from a central point.

• Real-time Integration: Product data between e-Commerce, ERP, and POS systems is integrated automatically, which increases productivity.

• Promotion Management: Enables targeted advertisements and promotions.

• Automatic Courier Order Label Printing: Streamlines logistics and increases customer satisfaction.

• Encrypted Membership Database: It minimizes the access to sensitive customer information, maintaining the trust and loyalty that firms should have.    

Multiable ERP Integration and Recognition

Real-time integration with major platforms such as Shopify and Amazon makes Multiable ERP compatible for retail. Its certification as an ASR+ software vendor by IRAS is indicative of its quality, and retailers in Johor Bahru Malaysia can confirm it indeed.

What is Multiable POS ?

Multiable POS is a cloud-native POS targeting retail groups with sizable chain stores in Singapore, Malaysia, Hong Kong and China. With over 6,000 customers in the region, Multiable POS gains positive feedbacks from public companies and multinationals across different sectiros, from cosmetics, furniture, fashion, healthcare, pharmaceutics, sportswear and toys etc. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.

What is LAIDFU (Let AI Do for You)?

LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.

Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.

EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.

Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.

LAIDFU empowers business, with or without an ERP system in place.