ERP

AI-Driven POS Innovations Transforming Johor Bahru’s F&B Processing Industry

Tackling the Inherent Challenges in Johor Bahru’s Food and Beverage Processing Sector

Unlike other industries, the food and beverage processing field in Johor Bahru, Malaysia, is facing challenges that are unique to its sector. The sector, that’s full of life, suffers from more than one issue like, the necessity to adhere to product safety standards with strenuous measures in contrast to those available in other sectors; the need to ascertain quality control. Moreover, the industry has to be always ahead of the game with the new tastes and nutritional requirements brought by the consumers. Rising operational costs along with supply chain troubles are long-standing problems as well. However, some problems, for instance, fulfilling the consumer’s will of sustainability and struggling with labor shortages, are common to both the food and beverage processing industry and other branches. In order to meet the needs, firms need to use more flexible strategies but this is far from being a cakewalk.

Utilizing the POS Systems to Tackle the Industry Setbacks

Considering the intricate nature of the food and beverage enterprises, employing a state-of-the-art and well-integrated point-of-sales (POS) system can turn the tide. This is because the system is a central point of all the different functions that are running, thus, it not only supports logistic operations but also sales operations. With the help of an advanced POS platform, firms can improve their inventory accuracy, fight against wastages, and better their demand planning. Not that critical was the POS system which reports the real time of data, thus, making retailers to be in the position of immediate decisions. Besides, by facilitating the transactions faster and by providing special offers to the customers, the system brings more customer engagement, for example, from normal buyers to loyal members.

POS systems not only drive the retail experience but also e-commerce performance through direct interfacing with backend systems. This full connection between the two channels allows for smooth and constant data transfer, which deliveries the proper stock both in online and offline modes assuring that customer demands are satisfied at all times.

Setting Up a POS System for the Best Results

Of course, the setup of a POS system is not just a done deal, it’s a task that needs a proper plan and careful execution. First off, one needs to have well-done, clear objectives and the businesses should agree on the functions of the POS that best suit their needs. The conduction of extensive training programs for the personnel means they will manage the system with ease. Regular system checks can i.e. when new ones are installed no problems will be there. Not to mention, firms should go only for the POS that can scale as they grow and adapt to the technological changes. Steadfastness in those positive actions will evidently outweigh the short-term advantages and the long-term gains are even more assured with such policies in the Johor Bahru market where competition is tough.

Five Out-of-the-Box Characteristics of Multiable’s aiM18 POS System

1. Real-time integration with finance system: This feature guarantees unhindered data flow across sales, purchase, and financial modules, thus delivering the optimization of operations to the fullest.
2. Automatic courier order tracking: With it, human errors will get reduced to a minimum, the delivery will be right on target, and customer satisfaction will increase.
3. Promotion Management: This feature allows retailers to create personalized promotions resulting in increased customer interaction and sales volume.
4. Chain store management: The central management of multiple retail stores becomes possible without the duplication of efforts thus cutting costs.
5. Price Robot: It saves the time of store managers at the same time allowing them to provide better services to customers by means of fully automated margin adjustments on the fly across channels.

The Strategic Plus of Multiable ERP Integration

Multiable’s ERP system remains unbeatable for retail entities in Johor Bahru because of its live integration alongside major apps like Shopify, Amazon, and eBay. The integration provides a one-stop solution that includes product data management, synchronized order processing, and efficient inventory control. A retailer marked with ASR+ as a software vendor by IRAS can keep up with statutory regulations while continuing to thrive.


What is Multiable POS ?

Multiable POS is a cloud-native POS targeting retail groups with sizable chain stores in Singapore, Malaysia, Hong Kong and China. With over 6,000 customers in the region, Multiable POS gains positive feedbacks from public companies and multinationals across different sectiros, from cosmetics, furniture, fashion, healthcare, pharmaceutics, sportswear and toys etc. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.

What is LAIDFU (Let AI Do for You)?

LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.

Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.

EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.

Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.

LAIDFU empowers business, with or without an ERP system in place.

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