Streamlining your Catering Business with a CRM System

Catering is the business of preparing and serving food to customers at their location. The catering industry is made up of companies that provide food, beverages, and other services to clients for special occasions like weddings or corporate gatherings. Catering industry jobs range from small, intimate affairs to large events that involve serving food and beverages as well as providing decorations, linens and other aspects of the event. Caterers can range from a large chain of restaurants to an individual who provides catering services out of his or her home. Caterers might hire independent contractors to handle some aspects of their catering business.

The catering industry has long known that providing top-quality customer service is one of the keys to success. Happy, satisfied customers are essential to good business; however, running a company can make it challenging for employees to provide excellent customer service. Implementing a customer relationship management system can be extremely helpful in this situation.

A catering CRM (Customer Relationship Management) tool can be used to save time and organize all of your customer information in one central database, giving everyone in the business easy access. Using the data you collect, it’s also possible to gain insights into your current customers and use those insights in targeted marketing campaigns. By listening closely to what they have to say, you’ll be able to improve their experience going forward and build relationships based on mutual trust. This will help you to increase sales and improve your customer service.

Utilize a CRM system in your catering business to maximize lead conversion. By doing this, you will save time by organizing customers’ information and tracking it in real-time . You’ll also be able to capture data on your customers’ preferences and use that information to customize your services. This will help you build relationships with your customers and make them feel valued. In addition to gaining a deeper understanding of your current customers, targeted marketing outreach can help you find new ones. Therefore, Multiable CRM system is one of the best options for your catering business—with its many benefits and features.

About Multiable:

Multiable provides state-of-the art, custom CRM system to catering businesses. Multiable helps you grow your business and makes it more profitable. We have a great team of experts who can help you implement the CRM system that will meet your specific needs. Multiable CRM system is used by 6,000 enterprises in Asia and has more than 30 years of experience. Multiable provides the best possible solutions for your company’s particular situation.

About EDG Grant:

The Enterprise Development Grant (EDG) was launched in 2018. EDG is a single grant that supports companies in the upgrading of business capabilities, innovation and internationalization. EDG replaces the Capability Development Grant (CDG) and the Global Company Partnership (GCP) in the same year.

M18 ERP and M18 HCM is under the scopes of EDG grant.

Our consultants have rich experience in helping customers to get EDG application awarded to deploy our renowned M18 ERP in Singapore. Multiable will provide relevant technical / system related documentations and guide you throughout the application process

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